Privacy Policy for Nassington Energy and Thermal. Protecting your Personal Information

Introduction

At Nassington Energy and Thermal, we are committed to safeguarding the privacy of our community members and stakeholders. This privacy policy outlines how we collect, use, disclose, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

Information We Collect

We may collect and process the following types of personal information:

Contact Information – Names, addresses, email addresses, and phone numbers.
Demographic Information – Age, gender, and other relevant details.
Usage Data – Information about how you use our services and interact with our website.

Lawful Basis for Processing

We process personal data on the following legal grounds:

Consent – When you provide your information voluntarily, such as signing up for communications or borrowing equipment.
Contractual Necessity – To provide services you have requested.
Legal Obligation – Compliance with applicable laws and regulations.
Legitimate Interest – When we use your data to improve services, engage with our community, or conduct research, ensuring minimal impact on your rights.

How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our services.
To communicate with you regarding our projects and initiatives.
To comply with legal obligations and regulations.
To improve our services and website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, we securely delete or anonymize your data.

Disclosure of Your Information

We may share your personal information with:

Third-party service providers assisting in operating our services, under strict confidentiality agreements.
Regulatory authorities, if required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or destruction. While no system is entirely secure, we strive to maintain robust data protection practices.

Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you.
Request correction of any inaccuracies.
Request deletion of your personal information, subject to legal requirements.
Object to processing in certain circumstances.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights are being infringed.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: neatproject@mail.com
Address: Nassington Parish Council, 15 Station Road, Nassington PE86QB
Phone: 01780 435084

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through our website or other appropriate means.

Thank you for trusting Nassington Energy and Thermal with your personal information.